Terms & Conditions
RESERVATIONS
All Black Rose Fitness Society clients must have a unique account with a valid e-mail and phone number to register for classes. Registration for classes may be done online or via the Mindbody app.
Classes must be booked at least two hours in advance, at which the registration period is closed.
If the class you'd like to book is full, you can add yourself to the waitlist. As spots are canceled, the list moves up automatically and moves the next person onto the class list. A notification email will be sent immediately if you are added from the waitlist.
If you sign up for the waitlist, you are agreeing to the same terms as signing up for a class. The same cancelation policy applies.
If the waitlist is full, we ask that you continue to check said class for availability or choose another class time. We cannot add clients to the waitlist once it is full.
CANCELLATIONS
All classes must be canceled 2 hours prior to class time to avoid a late cancel penalty: loss of one class for class pack holders, or rolling the “dice of shame” during your next class for membership holders.
A client may cancel a class online or via the Mindbody app more than 2 hours before the class.
Early cancels are not refunded - for class pack holders, the class is put back into your account for future use.
CHARGES
We accept credit/debit cards and cash at our gym.
All classes must be paid in full by the time the class begins. If you take class without any previously purchased class/classes on your account, you will automatically be charged for a drop-in class.
At this time, to avoid multi-use or contact, all merchandise is final sale.
All drop-in classes, class packs and memberships are final sale.
Gift cards are valid for Black Rose Fitness Society classes, memberships, and merchandise only and cannot be converted into cash value.
If a client’s credit card is rejected for class, they must update their credit card information prior to being permitted to take another class.
WAIVER
All clients must agree to and virtually sign a waiver (provided in Mindbody) prior to their first class.
MINORS
You must be 14 years or older to take a Black Rose Fitness Society class. If you are under 18 years old, we require your legal guardian to sign a consent form in-studio in person prior to attending class.
We do not allow unaccompanied minors to be in the gym during class. No exceptions.
MISCELLANEOUS
For the health and safety of our crew, we require proof of COVID-19 vaccine and booster to train with us without wearing a mask.
We do not allow any spectators of any kind in the gym during class times. No exceptions.
Our intro series is for new clients only and is limited to one per person. The series is three 30-minute sessions, working 1:1 with a coach. Intro series have expiration dates subject to change without notice.
Our month-to-month unlimited membership option is a monthly autopay and ongoing/auto-renewing membership. The minimum term is 1 month before you are able to cancel. Your membership includes the types of classes listed in the membership description upon purchase.
Our 6-month unlimited membership option is a monthly autopay membership. The minimum term is 6 months before you are able to cancel. Your membership includes the types of classes listed in the membership description upon purchase.
Our year-long unlimited membership option is a monthly autopay membership. The minimum term is 12 months before you are able to cancel. Your membership includes the types of classes listed in the membership description upon purchase.
All class packs have expiration dates subject to change without notice. Your class pack includes the types of classes listed in the class pack description upon purchase.
Class packs may be transferable to another person upon staff approval.
Black Rose Fitness Society is not responsible for any lost, damaged, or stolen items. All items left in the gym will be kept in lost and found for 2 weeks before being donated.